Your Privacy
Matters at 77f8
This Privacy Policy explains exactly what personal data 77f8 collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you hold over your own information. We are committed to transparency — this document is written in plain English so there are no surprises.
How 77f8 Safeguards Your Data
These six principles underpin every data-handling decision at 77f8. They are not aspirational — they describe the actual technical and operational controls we maintain every day.
All data transmitted between your device and the 77f8 Platform is protected by TLS 1 .3 encryption. Stored personal data and financial records are protected using AES-256 encryption at rest, ensuring your information remains unreadable to unauthorised parties even in the unlikely event of a system breach.
77f8 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Any data sharing with service providers is strictly limited to what is operationally necessary, and those providers are contractually bound to protect it.
We clearly document every category of data we collect, every purpose for which it is used, and every type of third party that may receive it. This policy is written in plain English — not legal jargon — so you always know exactly what is happening with your information.
77f8 collects only the personal data that is genuinely necessary for the purposes described in this policy. We do not collect data speculatively or "just in case". When data is no longer required, it is securely deleted or anonymised in accordance with our retention schedule.
You have meaningful rights over your data — including the right to access, correct, and request deletion of information we hold about you. Requests are processed within 30 days and at no charge. Contact our support team at any time to exercise these rights.
Our privacy practices are reviewed regularly by our internal compliance team. This policy is updated whenever our data practices change or when applicable data protection standards require it. The effective date at the top of this page always reflects the most current version.
1. Who We Are
This Privacy Policy is published by 77f8 ("we", "us", "our", or "77f8"), the operator of the online casino and sports betting platform accessible at https://77f8.io (the "Platform"). The Platform is designed to serve adult players based in Bangladesh and is made available in the English language.
As the data controller, 77f8 determines the purposes and means of processing personal data collected through the Platform. We take this responsibility seriously and are committed to handling all personal data with the care, integrity, and transparency that our players deserve.
This Privacy Policy applies to all personal data collected from you when you visit, register on, or use the 77f8 Platform, including data collected through our website, customer support channels, and any other point of contact between you and 77f8. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
2. Data We Collect
77f8 collects personal data from you in three ways: data you provide directly, data generated automatically through your use of the Platform, and data obtained from trusted third-party sources for identity verification purposes.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration form; KYC document upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form; account settings |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic collection via server logs and cookies |
| Usage Data | Pages visited, games played, bet amounts, wagering history, session duration | Automatic collection via Platform analytics |
| Communications Data | Support ticket contents, live chat transcripts, email correspondence | Direct communication with our support team |
| Verification Data | KYC document scans, selfie photographs, proof of address documents | KYC upload portal; third-party verification service |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification. We do not knowingly collect data from individuals under the age of 21.
3. How We Use Your Data
77f8 uses the personal data we collect for the following purposes. Each purpose is matched to a specific legal basis, which is described in Section 4 below.
- Account creation and management: To create and maintain your 77f8 player account, verify your identity at registration, and manage your account settings and preferences.
- Processing transactions: To process deposits via bKash, Nagad, Rocket, Upay, and supported bank transfers; to process withdrawal requests; and to maintain accurate financial records of all transactions.
- Identity verification (KYC): To verify your identity and age in compliance with our anti-money laundering and responsible gaming obligations. This includes checking your submitted documents against third-party verification databases where required.
- Customer support: To respond to your queries, complaints, and support requests; to investigate disputes; and to maintain records of our communications with you.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, and other prohibited conduct on the Platform.
- Responsible gaming monitoring: To monitor your gaming activity for indicators of problem gambling behaviour, to enforce self-exclusion arrangements, and to deliver responsible gaming interventions where appropriate.
- Platform improvement: To analyse usage patterns and technical data to improve the performance, reliability, and features of the 77f8 Platform.
- Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering laws, data protection regulations, and any other legal or regulatory requirements, including responding to lawful requests from authorities.
- Marketing communications: Where you have given explicit consent, to send you promotional offers, bonus notifications, and news about new games and features at 77f8. You may withdraw this consent at any time.
4. Legal Basis for Processing
77f8 processes your personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are as follows:
- Performance of a contract: Processing that is necessary to provide the 77f8 service to you, including account management, transaction processing, and customer support.
- Compliance with a legal obligation: Processing required to meet our KYC, anti-money laundering, and regulatory reporting obligations.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and the use of non-essential cookies, where you have provided clear, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
5. Data Sharing
77f8 does not sell, rent, or trade your personal data. We may share your data with the following categories of trusted third parties, strictly for the purposes described in this policy:
- Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive the minimum financial data necessary to process your deposits and withdrawals securely. Each payment provider operates under its own privacy policy and applicable financial regulations.
- Identity verification providers: Specialist third-party KYC services that verify the authenticity of identity documents and check against sanctions and watchlists. These providers access only the document data required for verification and are contractually prohibited from using it for any other purpose.
- Game software providers: Companies such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate game software on the Platform. These providers may receive technical session data (such as your player session token and game activity) to deliver game functionality and resolve disputes. They do not receive your full identity or financial data.
- IT and hosting infrastructure providers: Cloud hosting, server management, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
- Regulatory and legal authorities: Where required by law, court order, or a legitimate regulatory request, 77f8 may disclose personal data to government bodies, law enforcement agencies, or anti-money laundering authorities. We will notify you of such disclosures where we are legally permitted to do so.
- Fraud prevention networks: Where permitted, we may share indicators of fraudulent activity with shared fraud prevention databases to protect the broader online gaming community.
All third-party service providers acting as data processors on our behalf are required to sign data processing agreements that bind them to process personal data only on our documented instructions, maintain appropriate security measures, and delete or return data when the service relationship ends.
6. Cookies & Tracking
The 77f8 Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. Cookies are small text files stored on your device when you visit the Platform. They cannot run programs or deliver viruses to your device.
We use the following categories of cookies:
- Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
- Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options so you do not need to re-enter them on each visit.
- Analytical cookies: Help us understand how players use the Platform, which pages are most visited, and where users encounter difficulties. This data is aggregated and anonymised before analysis.
- Marketing cookies: Used only where you have given consent, to record your visit and enable us to tailor promotional messages to your interests. These cookies do not track your activity on other websites.
You can manage non-essential cookie preferences through your browser settings at any time. Disabling analytical or marketing cookies will not affect your ability to use the Platform, but some personalisation features may be reduced.
7. Data Retention
77f8 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal and AML compliance |
| Financial transaction records | 7 years from transaction date | Financial regulatory requirements |
| KYC verification documents | Duration of account + 5 years after closure | AML and fraud investigation obligations |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent basis |
Once the applicable retention period has elapsed, personal data is securely deleted or irreversibly anonymised. Anonymised data, which can no longer be linked to an identifiable individual, may be retained indefinitely for statistical and analytical purposes.
8. Security Measures
Protecting the security of your personal data is a core operational priority at 77f8. We implement a layered security architecture that combines technical controls, organisational policies, and physical security measures.
Our technical security measures include:
- TLS 1.3 encryption for all data in transit between your device and our servers;
- AES-256 encryption for all personal and financial data stored at rest;
- Multi-factor authentication requirements for all internal staff access to player data systems;
- Web application firewall and DDoS protection to guard against external attacks;
- Automated intrusion detection and real-time security monitoring;
- Regular independent penetration testing and security audits;
- Strict role-based access controls ensuring staff access only the data necessary for their specific job function.
Despite these measures, no internet-based system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 77f8 will notify affected players without undue delay and will take all necessary steps to contain the breach and minimise harm.
9. Your Rights
As a data subject, you have the following rights over the personal data that 77f8 holds about you. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all verified requests within 30 days at no charge.
You may request a copy of all personal data we hold about you, together with information about how it is processed, the purposes for which it is used, and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Note that some data must be retained to meet our legal obligations even after an erasure request.
You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
You have the right to object to processing based on legitimate interests — including profiling — and to object to the use of your data for direct marketing purposes at any time.
10. Children's Privacy
The 77f8 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, solicit, or process personal data from anyone under the age of 21. If you are under 21, you must not register an account or attempt to use the Platform in any way.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will delete that data as quickly as possible, close the associated account, and return any deposited funds to the original payment source. Parents or guardians who believe that a minor may have registered on the Platform are encouraged to contact us immediately at [email protected].
77f8 supports parental control tools and age-verification software. If you are concerned about a young person in your household accessing online gambling services, we recommend installing dedicated parental control software on shared devices.
11. Third-Party Links
The 77f8 Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game software providers. While we take care in selecting our partners, 77f8 does not control the content or privacy practices of third-party websites or services, and this Privacy Policy does not apply to those external services.
When you interact with a third-party payment provider or access their services, you are subject to that provider's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you use in connection with your 77f8 account.
12. Policy Changes
77f8 reviews this Privacy Policy periodically and will update it whenever our data practices change, when we introduce new services that affect how data is processed, or when applicable data protection law requires it. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
Where changes are material — meaning they significantly affect how we process your data or alter your rights — we will provide advance notice by sending an email to your registered address at least 14 days before the new policy takes effect. For minor or clarifying changes, we will update the page without individual notification.
Your continued use of the 77f8 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should stop using the Platform and may request account closure by contacting our support team.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 77f8 handles your personal data, please contact our support team using the details below. All privacy-related requests should be submitted in writing so that we can verify your identity and respond accurately.
When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of your request. We may need to verify your identity before processing the request to ensure we are disclosing data only to the correct account holder.
Your Data is Protected — Now Explore 77f8
Now that you understand how 77f8 protects your privacy, explore everything the platform has to offer — from live cricket betting to hundreds of slots. Have more questions? Our FAQ covers the most common topics. 21+ only. Please play responsibly.